Terms and Conditions for HeadStart Shop

Please read these Terms and Conditions (“Terms”) carefully before using the HeadStart Shop website located at shop.headstartphuket.com (the “Service”) operated by HeadStart International School Phuket (“HeadStart Shop”, “we”, “us”, or “our”).

By accessing or using this Service, you agree to comply with and be bound by the following Terms and Conditions.

1. Acceptance of Terms

1A. Agreement: By accessing or using the HeadStart Shop website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this Service.

2. Eligibility

2A. Age Requirement: You must be at least 18 years old to make purchases through the HeadStart Shop website. Purchases are intended to be made by parents, legal guardians, or authorized adult family members.

2B. Accuracy of Information: You are responsible for ensuring that the information you provide during checkout (including student details) is accurate and complete.

2C. Lawful Use: You agree not to use the Service for any unlawful or unauthorized purposes.

3. Products and Orders

3A. Availability: All products offered on the HeadStart Shop website are subject to availability.

3B. Order Refusal: We reserve the right to limit quantities, refuse orders, or cancel orders at our sole discretion.

3C. Order Cancellation: If a product becomes unavailable after an order is placed, we reserve the right to cancel the order and issue a refund where applicable.

3D. Changes to Offerings: Product descriptions, pricing, and availability may change at any time without prior notice.

4. Payment

4A. Payment Timing: Full payment is required at the time of purchase.

4B. Payment Processing: Payments are processed securely through our authorized payment providers (Stripe for Credit/Debit cards, and authorized Thai QR Code/PromptPay gateways). By completing a purchase, you agree to comply with the respective payment provider’s terms and conditions.

5. Refunds, Cancellations, and Fulfillment

5A. Governing Policy: All rules regarding order modifications, cancellations, physical collection of goods, and replacements for damaged items are strictly governed by our dedicated Payments, Fulfillment, and Refund Policy.

5B. Acknowledgment: By agreeing to these Terms, you also acknowledge and agree to the stipulations set forth in the Payments, Fulfillment, and Refund Policy.

6. Prohibited Activities

6A. Restrictions: You agree not to:

  • Violate any applicable laws or regulations.

  • Attempt to gain unauthorized access to any part of the Service, other user accounts, or computer systems connected to the Service.

  • Interfere with or disrupt the website or servers.

  • Transmit malicious software or harmful code.

  • Use the Service for fraudulent purposes.

7. Intellectual Property and Digital Proofs

7A. Ownership: All content available on the HeadStart Shop website—including but not limited to text, graphics, logos, website design, and software—is the property of HeadStart International School Phuket and is protected by applicable copyright, trademark, and intellectual property laws.

8. Privacy, Data Protection, and Cookies

8A. PDPA Compliance: The collection and use of personal data (including parent and student information) during your use of the Service is conducted in strict accordance with Thailand’s Personal Data Protection Act (PDPA) and HeadStart International School Phuket’s overriding Safeguarding and Privacy policies.

8B. Cookies and Tracking: This Service uses cookies and similar tracking technologies necessary to maintain your shopping cart, process payments securely, and analyze site performance. By using the HeadStart Shop website, you consent to the use of these essential cookies.

8C. External Policies: For complete details on how we collect, store, and protect your data, please refer to the school’s official Privacy Policy and Cookie Policy.

9. Limitation of Liability

9A. Liability Limits: To the fullest extent permitted by law, HeadStart Shop and its staff, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use the Service.

  • Any errors, inaccuracies, or downtime on the website.

  • Unauthorized access to or use of our servers or data.

10. Indemnification

10A. Indemnity: You agree to indemnify and hold harmless HeadStart Shop and its employees, officers, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Service.

  • Your violation of these Terms.

  • Your violation of any rights of a third party, including intellectual property or privacy rights.

11. Governing Law

11A. Jurisdiction: These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Kingdom of Thailand.

12. Changes to Terms

12A. Right to Modify: We reserve the right to update or modify these Terms at any time.

12B. Effective Date: Changes will become effective immediately upon posting on this page unless otherwise stated.

12C. Acceptance of Changes: Your continued use of the Service after any changes indicates your acceptance of the revised Terms.

13. Contact Information

13A. Enquiries: If you have any questions regarding these Terms and Conditions, please contact us at: 📧 [email protected]

13B. Final Acknowledgment: By using the HeadStart Shop website, you confirm that you have read, understood, and agreed to these Terms and Conditions.